Let the Room Laugh at You First. Then They Listen.
A Harvard psychologist explains why self-deprecating humor builds trust, and how leaders can use it to open up any room.
When I step in front of a new audience, I know what some of them are thinking before I say a word. This guy is going to try to fool me, and he might make me look foolish doing it. People come to magic with their guard half up. They want to be entertained, and they are also bracing to be the one who gets picked and embarrassed in front of everyone.
So I go after myself before they can, with a quick joke at my own expense about what a strange way it is to earn someone’s trust by fooling them for a living. The room laughs, and then the threat is gone, because I just put it on myself. Now they can relax and enjoy what comes next.
The fastest way to earn a room is to let them laugh at you first.
Natalie Datillo, a Harvard psychologist, describes why this works in a piece I read this week. Used well, self-deprecating humor signals confidence and self-awareness rather than weakness. It makes a person more relatable, easier to trust, and it takes the intensity out of a tense moment so everyone can think clearly again. She draws a line I keep coming back to: taking yourself less seriously is healthy, running yourself down is not. One opens a door. The other tells people you do not think much of yourself.
The same move works in every room you walk into. The most senior person sets how tense it is. When a leader takes himself too seriously, everyone stays careful, and careful people do not say what they actually think. When that leader makes himself the first easy joke, the room loosens, and you finally get the real conversation you were after.
Your salespeople feel this every day. A prospect’s guard goes up the second a pitch begins, because they assume they are about to be sold. A rep who can lightly name that, who can admit out loud that nobody loves being on the receiving end of a sales call, takes the pressure out of the room and gets treated like a person instead of a pitch.
I teach this when I work with executives on communication: the town hall, the investor pitch, the first minute of a hard meeting. Before you defend your position, say the thing the other side is already thinking, and be the first one to smile about your own part in it. It is the same instinct I build my keynote around, reading what a room is feeling and giving people what they need before they ask.
There is a limit. Run yourself down too hard, or do it too often, and people stop hearing confidence and start hearing insecurity. The goal is to take yourself less seriously, never to attack yourself. Make the situation the joke, or your own small human quirks, and leave your actual ability out of it.
Try this before your next high-pressure moment, the all-hands, the pitch, the conversation you have been dreading. Decide on one light, true thing you can say at your own expense in the first minute. Say what the room is already thinking, and let yourself be the first to smile at it. Then watch how much faster people start telling you the truth.
Let the room laugh at you first. Everything you say after that gets heard.