Astonish Them
In Kostya’s “Astonish Them” presentation, participants will learn how expectations, perceptions, and memories shape the customer service experience.
Motivational Speaking Content
What Audiences Learn
Be guided by a master magician as you explore the fine art of customer astonishment. Discover how to create unforgettable experiences for your customers and create moments of “Astonishment” that become the legends that brands are made of. Learn to “wow” customers and clients using the same principles magicians use to “wow” their spectators.
An Engaging and Exciting Keynote Speaker
Take a look at an excerpt from Kostya’s Keynote Speech, discussing the importance of Authenticity when building relationships and creating experiences for colleagues and customers.
“Kostya is able to connect with people in the business world because his magic gives them a new way of looking at their business.” —Orlando Business Journal
Who The Keynote Is For
Ideal for customer service, front-line employees and management, this presentation takes a hands-on look at creating an experience worth talking about.
This keynote is especially useful for companies and associations which serve customers in a hospitality environment.
Why It’s Magical
Throughout his keynote presentation, Kostya weaves in mind-blowing magic effects. In addition, this 60-minute signature keynote can be paired with interactive magic entertainment at a pre-session event, as well as up to one hour of a meet-and-greet at a post-session event.